How do I contact Astro customer service?

How do I contact Astro on WhatsApp?

d) Message “Hi” to our WhatsApp number at 03-9543 3838 and follow the steps provided.

How do I check my Astro contract?

Tap on the 'Account' screen on the navigation bar and scroll to the 'Subscription' section. Tap on 'TV Plan' to view your pack, box, multiroom, and Astro GO information.

How do I activate Astro go?

Access Astro GO via:

  1. Astro GO app. a) Download the Astro GO app on your device by clicking here. …
  2. Platform requirement: EMUI 10.1 & above. ‍
  3. Astro GO on web browser. …
  4. Create Astro ID and secure your ID by linking it to your Astro Account. …
  5. Log in with your Astro ID and start streaming.

How do I change my Astro phone number?

Tap on the 'Account' screen on the navigation bar and scroll to 'Personal Info' section. Tap on 'Name & contact info' to view and update your personal contact information.

How can I SMS Astro?

How do I check my account balance?

  1. Send SMS to 66688.
  2. Type ASTRO<space>BAL<space>10-Digit Astro Account No.

Where is Astro from?

Malaysian All-Asian Satellite Television and Radio Operator, doing business as Astro, is a Malaysian satellite television and IPTV provider. It operates in Malaysia and Brunei and operates from the All Asia Broadcast Centre in Kuala Lumpur and MEASAT in Cyberjaya.

What happens if I don’t pay Astro bill?

If Astro does not receive your payment by the stated due date, your service may be disrupted as our system will automatically suspend your account. If you then wish to reconnect your subscription account, a charge of RM20. 00 (inclusive of 0% SST) will be imposed upon reconnection.

How can I cancel my Astro bill?

  1. Need assistance?
  2. Option 1: Get in touch with an Astro Representative at +603 9543 3838 and click on option “4” when you hear 'Account Disconnection' over the call.
  3. ‍Option 2: Visit our Customer Service Centres with required documents.